Counting our blessings: Great Staff

2010 has been a great year at Zenith Cleaners. We consider ourselves blessed to have the best staff in our industry.

Our staff are far from perfect but every year has been an improvement on the previous, because we have been blessed with great people, some of whom are no longer with us. We have and have had people who enjoy doing the work that they do, not minding the lowliness of it. Most employees do not enjoy going to work, even those who do much more "noble" work but we are cleaners and our people enjoy coming to work! We consider that a blessing.

In our industry, dishonesty and theft are common but we have not had a case of theft since inception and we have been blessed with staff who are trustworthy, who are true custodians of clients' information and physical assets.

It is rare to have staff who go out of their way to cook meals, send flowers, write 5-page get-well letters when their "boss" is ill. We are blessed to have staff who do.

Our staff go beyond the call of duty. They do everything they can to ensure clients are satisfied and to correct mistakes when they happen.

We are cleaners and we are "supposed" to be at the "bottom of the pyramid" but we are blessed with staff who volunteer to clean for non profit organizations, with no less commitment to excellence than if they were paid for it.

It is a blessing to have staff who clients love to see and have around. It is a blessing to have staff who clients notice are happy to work, even while cleaning up dirt.

We are blessed with staff who spread the word about Zenith Cleaners. Almost every one of our staff today learnt about Zenith Cleaners from a current or former staff.

We are blessed with staff who show up for work! As simple as that may sound, it is not that easy when you have to clean dirty floors and bathrooms in a public space on a snowy Sunday morning, when you would rather be in bed. Our staff show up!

Thanks to the staff we are blessed with, Zenith continues to go from strength to strength in a virtuous and unending upward spiral. We could not possibly compensate them for who they are. When they have to leave us, we are not sad to see them go but we are glad for who they have been with us and happy to see them flourish elsewhere.

Merry Christmas.